Frequently Asked Questions
Everything you need to know about shopping with TIBBS & BONES.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while Express shipping usually arrives within 1-3 business days depending on your location.
What is your return policy?
We offer returns for store credit within 30 days of purchase, provided items are in original condition with tags attached. Please note that sale items and intimates are final sale.
Do you ship internationally?
Yes! We ship our unique festival and street styles worldwide. International delivery times vary by country and are calculated at checkout.
How do I know which size to choose?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric stretch notes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes if the order has not yet been packed. Please contact our support team immediately for assistance.