Returns & Exchanges
At TIBBS & BONES, we want you to be obsessed with your new gear, so if something isn't quite right, we offer easy returns for store credit on all full-priced items. Please ensure your items are returned in their original, unworn condition with all tags still attached within 14 days of delivery.
Check Eligibility
Verify that your items are unworn, unwashed, and still have the original tags attached to qualify for a return.
Submit a Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Post
Securely package your items and drop them off at your nearest post office using the shipping label provided in the portal.
Receive Store Credit
Once our team inspects your return, we will issue a store credit voucher via email for you to use on your next rave-ready outfit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing